NBN Effects on Alarm Systems

The National Broadband Network (NBN) is an Australian telecommunications project that has been going since the start of 2013. This mass-infrastructure project is now at the stages of approaching the high density and central business district regions (see left-side image). Many consumers and businesses surround these areas for obvious reasons, but these areas also attract unwanted attention for high levels of vandalism, robbery, intrusions, and other crime related activities (see right-side image).

 
 
Crime and NBN
 
[Sources: left image: https://www.nbnco.com.au + right image: https://data.police.qld.gov.au/CrimeStatsMobile/#/map]
 
Most consumers and businesses are well aware and prepared for such activities with alarm monitoring systems in addition to CCTV devices however, with the NBN fast approaching many may be unaware to how NBN affects existing alarm-based devices. 
 
Existing cable technologies such as public switched telephone network (PSTN), more commonly known as the ‘telephone line’, as well as the integrated services digital network (ISDN), are set for replacement when the NBN arrives. Alarm monitoring systems also use these outdated cable lines when connecting back to a monitoring centre. When these lines are removed for the NBN cables so too will the communication process to the monitoring centre and without any reconnection the consumer or business can be left vulnerable to attempted invasions and robberies.
 
 

How will my alarm system work with NBN?

First things first, it’s imperative you contact your security provider before taking anyone's recommendation. They may suggest you invest into something more suitable for the NBNs connection or simply walk you through how to use your existing alarm system with NBN.
 
If your current alarm system IS compatible with the new NBN network then it’ll be used to communicate through a voice-over internet protocol (VOIP), which simply means it’ll use phone communication via wireless internet instead of the previous fixed landline. This process is quite simple with the new NBN ‘box’ you’ll receive.
 
If your system is NOT compatible with the new network or you’re simply looking for a more effective way to monitoring your alarm network then a modern-day wireless voip system will do wonders.
 

Benefits of VOIP systems


 
PSTN (Old way)
VOIP (new way)
Benefit
Dedicated Landline Connection
Internet Connection
Cheaper service with reduced costs
Circuit-Switched (dedicated channel)
Packet-Switched (data/voice packets)
Improved reliabiliability (packets can use various paths to get to the end destination)
Connection-orientated
Connectionless
Reduced Congestion + additional call features.
 
 
How to join your phone up to the New NBN network?
  1. Once your NBN is installed and activated it will display two green lights:
    1. Power
    2. Optical
  2. Unplug all telephones from the wall sockets
  3. Connect the phone line to the UNI-V port 1 (on the bottom of the NBN connection box)
  4. Test the phone
    1. You should hear a dial tone
    2. The NBN UNI-V ½ light should light up  green 
  5. Additionally, you may also need to contact your Retail service provider (RSP) for the phone service to be moved across the NBN network.
 
 
 NBN box
 
Samsung Communications Centre can give you advice and help you choose the right alarm monitoring system for your specific needs, whether you're a consumer or business.